Photography Services FAQ
What you need to know
These questions below are conveniently answered here so you can better understand the photography services provided here! The FAQ is divided into three sections:
1 - General FAQ
2 - Wedding Specific FAQ
3 - Portraits Specific FAQ
#1 - General FAQ
What is your cancellation and refund policy?
If you decide to cancel your session or wedding, your initial payment (reservation fee) will not be refunded. However, any other payments you made will be returned to you (the remaining 75%).
Are there benefits when referring you?
Well of course there are benefits! You can earn discounts, special prints, gift cards, or a free photo shoot!
The reason Gabriel Dupon Photography exists is because of people like you! In return I want to show my appreciation of you by providing benefits when you refer to people in need of excellent photos!
Are you a natural light photographer?
I love taking pictures with natural light when it's available and try to always prioritize it! However, when it's not, I will create my own light by using flashes, continuous lights, and other lighting methods.
Please note that I will never use any flashes during a wedding ceremony.
Should I hire you as my photographer?
That is totally up to you, but unlike many other photographers, I have a unique artistic philosophy of non-trendy photos that is different compared to a lot of other imaging creatives. I promise to not just take high quality photos, but capture the authentic, timeless, and meaningful images of what you love!
What if you have an equipment failure?
I take serious measures to make sure equipment failure never happens. However, if it ever does happen, I am prepared! Please read my article about equipment failure prevention in my blog to get an idea how I avoid such disasters.
When will my photos be delivered?
Usually photos are delivered within two weeks after your wedding or photo shoot concludes. During this time, all photos are carefully inspected, edited, retouched, and uploaded in a high resolution format to an online gallery, then sent to you with access. Prints ordered through the online gallery can take about a week depending on the shipping method. If an album or book comes with your package, please allow four to six weeks for the designing, construction, and shipping process. Read the "delivery of photos" page in my blog to learn more.
How many photos will I receive?
Usually, you will receive 50 photos each hour depending on your wedding or photo shoot. You may receive less if you have any special requests that take extra time. I know that quantity is important, but I value quality photos and great experiences with you above all else! Read the "photography coverage" page in my blog to learn more.
What is most rewarding to you?
Being able to inspire clients with my best possible effort that encourages them to embrace how beautiful and amazing they are! Read more on my "about Gabriel" page and my "artistic philosophy" article in my blog.
Do you have backup equipment?
Of course I do! I invest a lot into having backup equipment, so I will always be ready to capture your precious moments.
Do I have to sign a contract?
Definitely! As with any professional service, a legal agreement is important to protect both parties from any liabilities. An agreement also includes a model release to provide Gabriel Dupon Photography LLC the option to market with these photos as well. As a bonus, I provide you a free printing and sharing release!
I am pretty strict with the contract, but if this makes you uncomfortable, contact me and I will go over everything with you.
What equipment do you use?
I use a wide range of professional full frame cameras and the best gold-ring lenses from Nikon to capture your precious moments. Of course the talent does not come from the equipment that is used, but I want to make sure I capture the best possible images for you!
What if I lose my pictures?
If you lose or somehow delete your pictures after your wedding or photo shoot, don't worry! Contact me and you will receive all of your original pictures back! I take great responsibility in my data system for permanently keeping all photographs I capture. I do this by constantly backing them up and keeping them in secure hard drives.
Please read "my image archive service" page in my blog to learn more!
Are my pictures edited?
Heck yeah! All of your pictures are professionally edited and retouched! This includes selection of the best pictures, color corrections, exposure adjustments, cropping, etc. Please read my "image editing" page in my blog to learn more!
How do I get prints?
You can order prints through the online store when your photos are delivered. If your package comes with print credits, you can redeem them at checkout.
Of course you are not obligated to order prints from me. You're allowed to order prints from wherever you would like! However, it is recommended to order prints and albums through me as I design everything to perfection and use some of the best professional printing labs in the United States to ensure your satisfaction!
What is your style?
The style of a photographer is not just their signature look, but also a way that you will remember your special occasion. I use a combination of documentary (photojournalism) and artistic portrait styles of photography to capture the authentic, timeless, and meaningful moments from a wedding!
#2 - Wedding specific FAQ
What if you become unable to photograph my wedding?
If you have already booked me and I somehow become ill, severely hurt, or have a family emergency that renders me impossible to photograph your wedding, I will find a replacement for you. The replacement will be of same or a higher skilled photographer than me. If I am unable to find a replacement or you don't like the replacement that I find, then I will give you a 100% refund as soon as possible.
Will you keep my wedding date reservation?
YES, YES, AND A THOUSAND TIMES YES!!! Once you and I sign the contract and the initial payment (aka- reservation fee) is paid, your date/time is rock solid and I cannot move it (unless you need me to because you changed your event date/time for some reason).
How do I know if you're available?
Please fill out the wedding contact form on the contact page and I will respond to you on a business day (Monday-Friday) as soon as possible. Once I respond, you will be provided with more details about availability and booking information.
Please note that I have a limited number of weddings each year as I value quality and good client experiences above all else!
How much are wedding packages?
All details for wedding packages and add-ons can be found on the "Investment" page. Please contact me through the form at the bottom of that page if you would like to talk about it, and I will be happy to discuss all the details!
Will you travel to my wedding?
Absolutely! I am available as a destination wedding photographer and I can travel anywhere in the United States plus some countries internationally. I do require that you reimburse me for my travel expenses and pay a destination fee.
However, any travel within the Northern Colorado area (Wellington, Fort Collins, Windsor, Loveland, Buckeye, Carr, Nunn, Norfolk, Laporte, Bellvue, Timnath, and Severance) or the Cheyenne Wyoming area will include no travel fee for your wedding. Any area not too far away from those areas have minimal expenses for my traveling.
Do you have a second shooter?
I do not use a second shooter when photographing weddings. To learn more of why I don't have a second shooter, read my article called "one or two photographers" in my blog, which describes in detail why I find it unnecessary.
Will you dance at my wedding?
I may groove a little bit when taking some pictures, but you're paying me to do a job, so the answer is no. My job as a professional is to take pictures. Lots and lots of high quality pictures. After all, this is what you're paying me to do! It would be very unprofessional if I wasn't doing my job.
Will you drink at my wedding?
That is a definite NO! I have attended some weddings with other vendors drinking alcohol and I just think to myself how disrespectful that must be to the bride & groom. I will never consume any alcohol of any type and I try to stay away from beverages with sugars. I just stick with water because I need to stay hydrated, professional, and focus on capturing the best images for you!
What should I tell my guests?
If you would like to get the best pictures at your wedding, I would suggest that you tell your guests (or put up an unplugged sign) at your ceremony for guests to limit taking pictures with their smart phones or cameras.
You don't want an uncle bob moment where someone stands up right in front of me as I'm taking the picture of your ceremonial Kiss! This is just a suggestion and I will always be able to work around and be gracious to all of your wedding guests.
Do you provide discounts?
I only provide discounts during special promotions. I also provide benefits towards clients that refer me as well.
Other than that, I do not provide any discounts to my photography services. I have a style of photography that is usually quite expensive in the wedding photography industry, which is why I believe my rate is very affordable.
#3 - Portrait specific FAQ
What should I do if I get anxious for a photo shoot?
Doing the following two things, will help you immensely!
1 - Just remind yourself that you are going to receive pictures that show how confident and beautiful you truly are! Your friends will be amazed when they see this GORGEOUS person!
2 - Pretend that this is going to be like meeting your best friend! JUST BE YOU and we will have a lot of fun together! By the end of the session you will forget that your picture was even being taken.
What portrait sessions do you offer?
I usually only do weddings, but I sometimes do portrait sessions according to the following:
Engagements - Offered exclusively to wedding clients ONLY.
Seniors - Depends on the time of year with limited availability.
Lifestyle - Depends on the time of year with limited availability
Adventure portrait sessions - Contact me for more details.
Commercial Projects - Contact me for more details.
Please contact me for more information if you're interested in a portrait session!
Do you travel to portrait sessions?
Unlike my wedding & event photography services, I am not available for long distance travel to do portrait sessions.
I usually like to keep my portrait sessions within the Northern Colorado area (Wellington, Fort Collins, Windsor, Loveland, Buckeye, Carr, Nunn, Norfolk, Laporte, Bellvue, Timnath, and Severance) or Cheyenne Wyoming.
If you're interested in doing a portrait session and are not in my service area, I do require you to travel to the Northern Colorado or the Southern Wyoming area.
How much are portrait sessions?
Please contact me for availability and to receive a quote. Please note that I am very limited with my portrait session availability (especially during the summer).
Do I need to practice posing?
That isn't necessary and I don't like to pose people. My job as a photographer is to guide and direct you to do something fun! While you are having fun, I will be capturing some incredible pictures of you! There is no need for practice or training. The only thing you need to practice is saying to yourself "I am beautiful, I am amazing, I will be awesome!". Don't worry, you totally got this!
Will you hold my date/time?
Once you and I sign the contract and the initial payment (aka, reservation fee) is paid, your date/time is rock solid and I cannot move it (unless you need me to because of weather or a personal emergency).
My question wasn't answered
After reviewing the FAQ and you still have unanswered questions, please contact me by clicking the button below and I will do my best to help you!